Use an app. That is the real fix.
A browser only plays what it can decode. An app plays everything:
every channel, the movies and series, the full TV guide. Same subscription, nothing extra to pay.
Pick your device. Setup takes about a minute:
Other device? See the setup guide →
Staying in the browser? Here is what to expect:
- Sound but a black picture. That channel is encoded in HEVC/H.265, which most
browsers cannot decode. Chrome and Edge are the most affected;
Firefox
handles the widest range, on desktop and on mobile.
- Movies and series do not open here. On-demand content is served in formats meant
for the apps, so it is not offered in the browser.
- Nothing plays until you tap. Browsers block sound until you interact with the
page. Press play, or use Tap for sound.
- A channel that will not start. Pick it again, or use
Reload playlist in the menu. If it still refuses, it is that stream, not your browser.
Try another channel and let us know which one.
